Choosing the Best Photo
We want your portrait to be the very best it can be. To help with this, we've put together this handy guide which will help you in selecting the most suitable images for your chose design.
Examples of SUITABLE images
Your photo may not be suitable for one or more of the following reasons
BLURRY OR DARK
TAKEN FROM ABOVE
USED A SCREENSHOT
Some tips for getting the best results
If possible, take a new photo specifically for your portrait.
Try to match the position and posture of your chosen design.
Use treats to bribe your pet into staying perfectly still.
Zoom in on the image before uploading to make sure it's sharp and not blurry.
Try to match the position and posture of your chosen design.
Use treats to bribe your pet into staying perfectly still.
Zoom in on the image before uploading to make sure it's sharp and not blurry.
Examples of UNSUITABLE images
Your photo may not be suitable for one or more of the following reasons
BLURRY OR DARK
Please ensure your photo is sharp and taken in good neutral light. Also try to avoid direct sunlight as this can cast harsh shadows
TAKEN FROM ABOVE
Photos taken down at your pet's eye level always work best
USED A SCREENSHOT
Please use original photos where possible, screenshots are often low quality
AWKWARD POSTURE
Photos taken with your pet at an awkward angle such as laying down or looking over their shoulder are usually not suitable
TAKEN TOO FAR AWAY
We just need your pet's head and shoulders so try not to use a photo taken at a distance
FEATURES ARE MISSING
Make sure we can see all of your pet's face and head and that any large ears are within the frame of the photo
Please be aware
We create your artwork, using the exact photo uploaded. It is your responsibility to submit a high quality photo that adheres to our guidelines. We cannot offer refunds for photos that do not meet the criteria outlined in our guide. Low quality photos may result in low quality artwork. If we feel that the photo provided isn’t in line with our Photo Guide, we may ask again for an alternative image.