The General & The Duchess – Custom Vintage Pet Canvas
Our custom pet portraits are printed using high fidelity inks on gallery quality canvas stretched over a 1.75" thick wooden frame.
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WHY CHOOSE US?
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Over 1000 5 Star Reviews
100% Happy Guarantee
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 Customer experience is everything to us. We have a 5 star rating on both TrustPilot & Google Reviews to prove it.  We want you to be 100% satisfied with your purchase. If you're not happy with your artwork upon seeing the preview, you can request a FULL refund. |
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We Send a Preview
High Quality Materials
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 You will recieve a preview of your artwork which you can approve or request UNLIMITED changes. We will not print until you are 100% Happy.  We print using museum grade inks and paper, ensuring your portrait looks and feels like it belongs in an Art Gallery. |
GETTING THE BEST PHOTO
We’ve put together a few guidelines you need to follow to get the best portrait possible…
Photo must be taken at your pet's eye level
Try to get a photo down at your pet's eye level rather than from above. It's often best to try and get one of them looking slightly to the side too.
Photo is sharp and not blurry
Blurry images can't be used as they do not contain the detail needed for a good print. We can't sharpen an image if it is too blurry.
Include their head in full
Please include their entire face, ears, mouth, nose, eyes and any other features. We cannot add features in that aren't shown in the photo.
Taken in good light
Outdoor lighting always works best however direct sunlight can be equally bad as it casts harsh shadows. If you can't take a photo outside try to use the light from a window.
Photo must be taken at your pet's eye level
Try to get a photo down at your pet's eye level rather than from above. It's often best to try and get one of them looking slightly to the side too.
Photo is sharp and not blurry
Blurry images can't be used as they do not contain the detail needed for a good print. We can't sharpen an image if it is too blurry.
Include their head in full
Please include their entire face, ears, mouth, nose, eyes and any other features. We cannot add features in that aren't shown in the photo.
Taken in good light
Outdoor lighting always works best however direct sunlight can be equally bad as it casts harsh shadows. If you can't take a photo outside try to use the light from a window.
We use the exact photo you send to create your artwork so using the right image is crucial for acheiving the best results. To ensure this you can upload up to 6 photos to allow us choice in the creation process.
Once your order is complete our in house design team will create a high quality mock up from your photo. This will then be sent to you via email for you to approve.
Once approved your portrait will be printed and shipped to you.
Once your order is complete our in house design team will create a high quality mock up from your photo. This will then be sent to you via email for you to approve.
Once approved your portrait will be printed and shipped to you.
SHIPPING INFORMATION
UK
2 - 3
working days
after approval
Worldwide
5 - 10
working days
after approval
Generally, if you live in the UK it takes 3-5 working days for orders to arrive with you once you have approved your preview. Changes and additional photo requests can prolong this. If you haven’t received your order within 10 working days please get in touch with us to let us know. International orders can take longer depending on where you live, but generally it takes 5 - 10 working days from the moment you approve your order, however please allow up to 15 working days before contacting us.
We will never ship artwork without your approval to ensure you get the best quality possible.
You can cancel your order at anytime up until printing.
Any changes at this stage may affect shipping times.
Approval Process
We will always ensure you are 100% happy with your portrait before we print and ship to you. You will receive a preview of your artwork within 5 working days for you to approve. At this stage you can make any changes you’d like. Once you’re happy, you can approve the portrait for print. We will then print and ship the art to you.We will never ship artwork without your approval to ensure you get the best quality possible.
You can cancel your order at anytime up until printing.
Any changes at this stage may affect shipping times.
Pet's love our portraits!
Humans are pretty fond of them too...
UK
2 - 3
working days
after approval
Worldwide
5 - 10
working days
after approval
Generally, if you live in the UK it takes 3 - 5 working days for orders to arrive with you once you have approved your preview. Changes and additional photo requests can prolong this. If you haven’t received your order within 10 working days please get in touch with us to let us know. International orders can take longer depending on where you live, but generally it takes 5 - 10 working days once approved.
We will never ship artwork without your approval to ensure you get the best quality possible.
You can cancel your order at anytime up until printing.
Any changes at this stage may affect shipping times.
Worldwide: 5 - 10 working days
Approval Process
We will always ensure you are 100% happy with your portrait before we print and ship to you. You will receive a preview of your artwork within 5 working days for you to approve. At this stage you can make any changes you’d like. Once you’re happy, you can approve the portrait for print. We will then print and ship the art to you.We will never ship artwork without your approval to ensure you get the best quality possible.
You can cancel your order at anytime up until printing.
Any changes at this stage may affect shipping times.
Delivery Estimates (once preview is approved)
UK: 2 - 3 working daysWorldwide: 5 - 10 working days