Choosing the Best Photo

We want your portrait to be the very best it can be. To help with this, we've put together this handy guide which will help you in selecting the most suitable images for your chose design.

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Examples of SUITABLE images

Your photo may not be suitable for one or more of the following reasons

BLURRY OR DARK

TAKEN FROM ABOVE

USED A SCREENSHOT

Some tips for getting the best results

If possible, take a new photo specifically for your portrait.

Try to match the position and posture of your chosen design.

Use treats to bribe your pet into staying perfectly still.

Zoom in on the image before uploading to make sure it's sharp and not blurry.

Examples of UNSUITABLE images

Your photo may not be suitable for one or more of the following reasons

BLURRY OR DARK

Please ensure your photo is sharp and taken in good neutral light. Also try to avoid direct sunlight as this can cast harsh shadows

TAKEN FROM ABOVE

Photos taken down at your pet's eye level always work best  

USED A SCREENSHOT

Please use original photos where possible, screenshots are often low quality

AWKWARD POSTURE

Photos taken with your pet at an awkward angle such as laying down or looking over their shoulder are usually not suitable

TAKEN TOO FAR AWAY

We just need your pet's head and shoulders so try not to use a photo taken at a distance

FEATURES ARE MISSING

Make sure we can see all of your pet's face and head and that any large ears are within the frame of the photo

Received a request to upload new photos?

If you have an order with us and have recieved an email requestion some alternative images, you can upload these using the link below...

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