Customer experience is everything to us. We are very proud to have a 5 star rating on TrustPilot. That's a higher rating than Crown & Paw, West & Willow and Paw & Glory.
Unlimited Revisions
You will recieve a preview of your artwork which you can approve or request UNLIMITED changes. We will not print until you are 100% Happy.
High Quality Materials
We print using museum grade inks and paper, ensuring your portrait looks and feels like it belongs in an Art Gallery.
Fully Tracked FREE Delivery
All our items are shipped using a fully tracked service to any country, and best of all it's completely FREE!
Shipping times are a general estimate only. Changes and additional photo requests can of course prolong this estimate.
If you haven’t received your order within 10 working days, AFTER APPROVAL, please get in touch with us to let us know. Any items lost in transit will of course be reprinted and resent.
Approval Process
We will always ensure you are 100% happy with your portrait before we print and ship to you. You will receive a preview of your artwork within 5 working days for you to approve. At this stage you can make any changes you’d like. Once you’re happy, you can approve the portrait for print. We will then print and ship the art to you.
We will never ship artwork without your approval to ensure you get the best quality possible.
Any changes at this stage may affect shipping times.
Pet's love our portraits!
Humans are pretty fond of them too...
Anna G.
Absolutely love it!
Kris T.
Absolutely love it! Everyone that sees it has a good laugh!
Lisa E.
I know the recipient of this picture will smile for years to come. I sent several photos of each dog and the team absolutely picked the best two to compliment each other and capture their personalities. You can almost imagine the conversation these two have just had . I love it. Consulted all the way through. Arrived quickly, well protected/packaged and really great quality. All that said, I do think it was slightly on the expensive side for the size purchased but I guess it feels like that until it has given years of joy and then you might appreciate the price a little more. I'll be back for another so it clearly hasn't put me off!! Would 100% recommend
Steve L.
Christmas present for my wife, I just know she will love it - Great service
Julian R.
Brilliant from start to finish, I'd recommend to anyone thinking of having this done-5star!!!!!
Miss Lucy Kershaw
The team at Purr and Mutt were so helpful, and the resulting portrait is wonderful.
Lia Green
We got a pet portrait for my dads birthday, he and the whole family were so pleased and happy with it! What a great present! Thank you! Highly recommend! The shipping was quick too 5/5.
Photo Guide
For best results, please follow our handy guide below when choosing a photo to upload. We use the exact image uploaded to create your artwork, so please only choose images you are happy for us to use.
What will work...
Taken at eye level
Pet is well Lit
Good distance
Photo is sharp
Not a screenshot
Is a headshot
What won't work...
Taken far away
Not a headshot
Face is obstructed
Too dark or too bright
Photo is Blurry
Low resolution
Extra Info
Once your order is placed, our friendly team will review all your photos uploaded and select the most suitable one for your chosen design. If none of your photos are suitable, we will email to ask for alternatives.
If you feel your photos do not meet our guidelines, we encourage you to take new ones if possible, to avoid any delays with your order.
We create your artwork, using the exact photo uploaded. It is your responsibility to submit a high quality photo that adheres to our guidelines. We cannot offer refunds for photos that do not meet the criteria outlined in our guide.