Generally, if you live in the UK it takes 3-5 working days for orders to arrive with you once you have approved your preview. Changes and additional photo requests can prolong this. If you haven’t received your order within 10 working days please get in touch with us to let us know. International orders can take longer depending on where you live, but generally it takes 5-15 working days from the moment you order.
We will always ensure you are 100% happy with your portrait before we print and ship to you. You will receive a preview for you to review via email within 5 working days of placing an order. At this stage you can make any changes you’d like. Once you’re happy, you can approve the portrait for print. We will then print and ship the art to you.
We will never ship artwork without your approval to ensure you get the best quality possible.
You can cancel your order at anytime up until printing.
Any changes at this stage may affect shipping times.
Delivery Estimates (once preview is approved)
UK: 3-5 working days
EU: 5-8 working days
CA, AUS, USA: 5-10 working days
Rest of the World: 10-15 working days
EU (unframed): £2.99
EU (framed): £8.99
EU Canvas: £6.99
EU Large Canvas: 17.99
Rest of the World (unframed): £3.99
Rest of the World (framed): £13.99
Rest of the World Canvas: £19.99
Rest of the World Large Canvas: £39.99