Customer experience is everything to us. We are very proud to have a 5 star rating on TrustPilot. That's a higher rating than Crown & Paw, West & Willow and Paw & Glory.
Unlimited Revisions
You will recieve a preview of your artwork which you can approve or request UNLIMITED changes. We will not print until you are 100% Happy.
High Quality Materials
We print using museum grade inks and paper, ensuring your portrait looks and feels like it belongs in an Art Gallery.
Fully Tracked FREE Delivery
All our items are shipped using a fully tracked service to any country, and best of all it's completely FREE!
Shipping times are a general estimate only. Changes and additional photo requests can of course prolong this estimate.
If you haven’t received your order within 10 working days, AFTER APPROVAL, please get in touch with us to let us know. Any items lost in transit will of course be reprinted and resent.
Approval Process
We will always ensure you are 100% happy with your portrait before we print and ship to you. You will receive a preview of your artwork within 5 working days for you to approve. At this stage you can make any changes you’d like. Once you’re happy, you can approve the portrait for print. We will then print and ship the art to you.
We will never ship artwork without your approval to ensure you get the best quality possible.
Any changes at this stage may affect shipping times.
Pet's love our portraits!
Humans are pretty fond of them too...
Gail H.
Can’t speak highly enough. This is the third time I have ordered, each time I am delighted with the results 10/10
Elicia H.
My hubby was over the moon with his print….he absolutely loved it brought a tear to his eye!! Thankyou sooooo much!
Katrina N.
My fiancé ordered this incredible print as a gift for my birthday. Ordering was so easy, the website is simple to navigate. Purr and Mutt kept us informed every step of the way, sending us a preview of our print for our approval which was lovely. When the print arrived safely on the actual day they said it would arrive it was beautifully and carefully wrapped and boxed. I was absolutely overjoyed at the detail of my print. My hat goes off to the people who design these amazing pictures. They are something to treasure for years to come. I would recommend this amazing company to anybody like me who wants to immortalise their precious and very spoilt furbabies in print or canvas . Thank you Purr and Mutt for a wonderful experience throughout xx♥️
Photo Guide
For best results, please follow our handy guide below when choosing a photo to upload. We use the exact image uploaded to create your artwork, so please only choose images you are happy for us to use.
What will work...
Taken at eye level
Pet is well Lit
Good distance
Photo is sharp
Not a screenshot
Is a headshot
What won't work...
Taken far away
Not a headshot
Face is obstructed
Too dark or too bright
Photo is Blurry
Low resolution
Extra Info
Once your order is placed, our friendly team will review all your photos uploaded and select the most suitable one for your chosen design. If none of your photos are suitable, we will email to ask for alternatives.
If you feel your photos do not meet our guidelines, we encourage you to take new ones if possible, to avoid any delays with your order.
We create your artwork, using the exact photo uploaded. It is your responsibility to submit a high quality photo that adheres to our guidelines. We cannot offer refunds for photos that do not meet the criteria outlined in our guide.