Customer experience is everything to us. We are very proud to have a 5 star rating on TrustPilot. That's a higher rating than Crown & Paw, West & Willow and Paw & Glory.
Unlimited Revisions
You will recieve a preview of your artwork which you can approve or request UNLIMITED changes. We will not print until you are 100% Happy.
High Quality Materials
We print using museum grade inks and paper, ensuring your portrait looks and feels like it belongs in an Art Gallery.
Fully Tracked FREE Delivery
All our items are shipped using a fully tracked service to any country, and best of all it's completely FREE!
Shipping times are a general estimate only. Changes and additional photo requests can of course prolong this estimate.
If you haven’t received your order within 10 working days, AFTER APPROVAL, please get in touch with us to let us know. Any items lost in transit will of course be reprinted and resent.
Approval Process
We will always ensure you are 100% happy with your portrait before we print and ship to you. You will receive a preview of your artwork within 5 working days for you to approve. At this stage you can make any changes you’d like. Once you’re happy, you can approve the portrait for print. We will then print and ship the art to you.
We will never ship artwork without your approval to ensure you get the best quality possible.
Any changes at this stage may affect shipping times.
Pet's love our portraits!
Humans are pretty fond of them too...
Fiona B.
Amazing service. Love my new picture.
Dawn H.
The detail was exquisite...and very life-like.....thank you for an awesome product...
Julie B.
Brilliant so happy
White, C.
Its absolutely amazing we all love it, just wish we had ordered bigger!
Patricia D.
Bought this as a Christmas gift for my dad - his cat is his number 1 daughter these days - he absolutely loved it. She’s a British Short Hair so had the perfect look as a queen.
Dave W.
Fantastic quality, love the picture. Did buy the digital version as well but haven’t received anything as yet
Sharlene B.
Absolutely amazing product. Our cats and dog are our family and to have such portraits of them, in outfits that we've matched to their characters, keeps them alive for us. We wouldn't hesitate to recommend Purr & Mutt.
Judy M.
Perfection from start to finish. Plenty of communication so you knew exactly what was going on and the end result was better than I expected!! Delighted and will be back to order more for birthdays next year!
Cameron L.
Absolutely loved it and can’t wait for my parents to see it this Christmas!! Long live the cat!
Melissa L.
I was so impressed with the proof I ordered a larger size! It has arrived and is better that I could have imagined! It is a Christmas gift and I can hardly wait to see their face!!! This is a great gift and customer service is outstanding!!! Highly recommend!!!!
Customer
AMAZING! Such quick shipping and processing time, and the portrait is stunning! It’s even better than I thought it could be - definitely recommend <3
Sharon G.
It is a novel idea. Not really sure how the finished product was as it was a gift and we live too far away. I had to resend photos but still felt the delivery speed wasn’t benefitted by paying the expediting fee.
Joel M.
Lovely Portrait , our 'Queen' is looking after us :)
Daisy Whitwood
Amazing quality and well worth the money for any pet lover
Elle Pound
Excellent picture and great service. Fantastic gift.
Abigail Storer
Excellent, I got it for my housemate and she cried when she got it
Beverly
It was easy to place my order, and I was updated at every stage, its great that you get to see a draft first. (Which made me smile a lot! lol) I approved it first time and my picture was delivered very quickly.
Natasha Hall
Purchased as a gift for my brother in law, he absolutely loves it, would definitely buy again, fast delivery, good price
Debra Zajac
Great service and product
jo craven
I brought a canvas as a present for my partner. Amazing quality, speedy service and excellent customer service. Will definitely purchase again.
Pepeanne Dunraven
absolutely brilliant!! I love it brilliant quality will be ordering again in the future, however I didnt receive any information regarding when it had been dispatched or where it was in the postal system. I contacted them and got a very quick response so all in all I'm very happy as the customer service was very competent
Photo Guide
For best results, please follow our handy guide below when choosing a photo to upload. We use the exact image uploaded to create your artwork, so please only choose images you are happy for us to use.
What will work...
Taken at eye level
Pet is well Lit
Good distance
Photo is sharp
Not a screenshot
Is a headshot
What won't work...
Taken far away
Not a headshot
Face is obstructed
Too dark or too bright
Photo is Blurry
Low resolution
Extra Info
Once your order is placed, our friendly team will review all your photos uploaded and select the most suitable one for your chosen design. If none of your photos are suitable, we will email to ask for alternatives.
If you feel your photos do not meet our guidelines, we encourage you to take new ones if possible, to avoid any delays with your order.
We create your artwork, using the exact photo uploaded. It is your responsibility to submit a high quality photo that adheres to our guidelines. We cannot offer refunds for photos that do not meet the criteria outlined in our guide.
