Customer experience is everything to us. We are very proud to have a 5 star rating on TrustPilot. That's a higher rating than Crown & Paw, West & Willow and Paw & Glory.
Unlimited Revisions
You will recieve a preview of your artwork which you can approve or request UNLIMITED changes. We will not print until you are 100% Happy.
High Quality Materials
We print using museum grade inks and paper, ensuring your portrait looks and feels like it belongs in an Art Gallery.
Fully Tracked FREE Delivery
All our items are shipped using a fully tracked service to any country, and best of all it's completely FREE!
Shipping times are a general estimate only. Changes and additional photo requests can of course prolong this estimate.
If you haven’t received your order within 10 working days, AFTER APPROVAL, please get in touch with us to let us know. Any items lost in transit will of course be reprinted and resent.
Approval Process
We will always ensure you are 100% happy with your portrait before we print and ship to you. You will receive a preview of your artwork within 5 working days for you to approve. At this stage you can make any changes you’d like. Once you’re happy, you can approve the portrait for print. We will then print and ship the art to you.
We will never ship artwork without your approval to ensure you get the best quality possible.
Any changes at this stage may affect shipping times.
Pet's love our portraits!
Humans are pretty fond of them too...
Ashley K.
The portrait turned out great! I’ve received many compliments and most of my friends who are pet owners have been looking to get their own for their pets!
Ali J.
Fantastic! Great customer service adressed all suggestions and provided perfect finish photo. I would definitely order again. Thank you
Paula Zoë S.
Bought as a present for my Boyfriend who absolutely loved it!!
Easy to order, great to see the preview and delivery was spot on!
Oliver H.
My brother loved his Christmas present
Conor R.
Great product! Was a surprise Christmas present and she loves it. Good quality frame. Highly recommend.
Emma T.
Lovely portrait I'm sure my dad will love it too for his 60th birthday .
Catherine s.
Very quick to send a preview then the changes were made quickly. Absolutely love the picture!
Debbie W.
Great experience pictures have turned out amazing. Can’t wait to give the others for Xmas prezzies
EMMA W.
Absolutely stunning picture! Great communication and fast shipping. Would add a pic but it's wrapped up for a Christmas present! 100% recommended
Carla W.
Absolutely fantastic. Bought it for my daughter and every time we look at it, we burst out laughing. I sent a few photos and I feel the one the team picked is excellent. Our lovely little kitty looks triumphant after returning from his latest mission to the moon! Hilarious!
I was kept up to date throughout the process. Really good service! Thanks
Gary J.
It’s great I love it!
Michelle Perkins
Love the gif and up to date emails, picture was amazing of dog in space suit, I loved it!! I've ordered 3 more... getting the cats 1 each done now too :-)
Angelina Alcorn
Very quick turn around absolutely love my picture
Photo Guide
For best results, please follow our handy guide below when choosing a photo to upload. We use the exact image uploaded to create your artwork, so please only choose images you are happy for us to use.
What will work...
Taken at eye level
Pet is well Lit
Good distance
Photo is sharp
Not a screenshot
Is a headshot
What won't work...
Taken far away
Not a headshot
Face is obstructed
Too dark or too bright
Photo is Blurry
Low resolution
Extra Info
Once your order is placed, our friendly team will review all your photos uploaded and select the most suitable one for your chosen design. If none of your photos are suitable, we will email to ask for alternatives.
If you feel your photos do not meet our guidelines, we encourage you to take new ones if possible, to avoid any delays with your order.
We create your artwork, using the exact photo uploaded. It is your responsibility to submit a high quality photo that adheres to our guidelines. We cannot offer refunds for photos that do not meet the criteria outlined in our guide.
