Customer experience is everything to us. We are very proud to have a 5 star rating on TrustPilot. That's a higher rating than Crown & Paw, West & Willow and Paw & Glory.
Unlimited Revisions
You will recieve a preview of your artwork which you can approve or request UNLIMITED changes. We will not print until you are 100% Happy.
High Quality Materials
We print using museum grade inks and paper, ensuring your portrait looks and feels like it belongs in an Art Gallery.
Fully Tracked FREE Delivery
All our items are shipped using a fully tracked service to any country, and best of all it's completely FREE!
Shipping times are a general estimate only. Changes and additional photo requests can of course prolong this estimate.
If you haven’t received your order within 10 working days, AFTER APPROVAL, please get in touch with us to let us know. Any items lost in transit will of course be reprinted and resent.
Approval Process
We will always ensure you are 100% happy with your portrait before we print and ship to you. You will receive a preview of your artwork within 5 working days for you to approve. At this stage you can make any changes you’d like. Once you’re happy, you can approve the portrait for print. We will then print and ship the art to you.
We will never ship artwork without your approval to ensure you get the best quality possible.
Any changes at this stage may affect shipping times.
Pet's love our portraits!
Humans are pretty fond of them too...
Steven E.
Amazing image, very well designed....fast and in time for giving as gift
Kirsty C.
Fantastic
John C.
Great communication from start to finish.
A present for my partner of our little Jack Russel, she was over the moon.
great quality and would recommend.
Avril P.
Absolutely brilliant! I purchased My Fur Lady. Customer service top quality. Got it right first time. Much better seen in real life. Can't thank them enough.
Brett B.
I love this picture. I received it as a gift, and it is amazing. The quality is great and I am impressed at how they were able to capture my cat's likeness.
Rachel V.
Love it thank you
Julie S.
Very pleased with the end result and very professional service. Thank you!
Anna M.
Great communication from the minute I placed my order. Great item that will make a fun Christmas present!
Delmer R.
This is a Christmas gift for my daughter so I can't write a review. But I will be happy to after she opens her gift at Christmas. Please don't ask for another review until after Christmas.
R H.
Love it!
christine h.
Superb. Preview of pic arrived quickly. When I confirmed I liked it arrived so fast. Really pleased with picture. Framing as a Christmas present will, definitely be making more orders.
Leigh T.
Cannot wait to give to my daughter for Christmas.
Hannah G.
Perfect! Such great service! They came and look amazing! Can’t wait to see my family open them on Christmas!
janine g.
The whole process was excellent, customer service second to none, many thanks to all your team, and I absolutely love the picture. I'll be back for more very soon.
Jun Z.
Lovely portrait for my cat’s 1st birthday and great service/communication!
dean s.
We had two portraits done of our dogs.
They were fantastic quality and at a reasonable price.
Will definitely use this company again.
Thank you
Dionne C.
Love it !
Photo Guide
For best results, please follow our handy guide below when choosing a photo to upload. We use the exact image uploaded to create your artwork, so please only choose images you are happy for us to use.
What will work...
Taken at eye level
Pet is well Lit
Good distance
Photo is sharp
Not a screenshot
Is a headshot
What won't work...
Taken far away
Not a headshot
Face is obstructed
Too dark or too bright
Photo is Blurry
Low resolution
Extra Info
Once your order is placed, our friendly team will review all your photos uploaded and select the most suitable one for your chosen design. If none of your photos are suitable, we will email to ask for alternatives.
If you feel your photos do not meet our guidelines, we encourage you to take new ones if possible, to avoid any delays with your order.
We create your artwork, using the exact photo uploaded. It is your responsibility to submit a high quality photo that adheres to our guidelines. We cannot offer refunds for photos that do not meet the criteria outlined in our guide.
